Grand Bahia Principe Jamaica
About Runaway Bay, Jamaica
Grand Bahia Principe Jamaica 4 Star All Inclusive Beach Resort! Book Online, Low Rate Guarantee.
Located in the heart of Runaway Bay, this Victorian-inspired resort combines a lively atmosphere with Jamaica's natural splendor for a terrific vacation experience. A premium resort, the Grand Bahia Principe Jamaica delights with its expansive stretch of soft white sandy beach and three lake-style swimming pools. Days at the Bahia are often spent engaging in friendly competition during beach & pool sports or with the breeze tickling your skin as you take to the waves onboard a kayak, catamaran or windsurfer. Mouthwatering meals are served from the international buffet and the four specialty restaurants, while the resort's six bars create cool cocktails everyone will love. After the sun has set, the resort's entertainment complex, Pueblo Principe comes to life with a sports bar (extra charges), karaoke bar and disco waiting for you. **Sunquest customers also have the option of staying in the exclusive Club Diamond section of the resort. Here you will enjoy a number of VIP extras such as rooms that are closer to the beach, private check-in/out, exclusive restaurants, VIP room amenities, complimentary safe, private lounge, a 20% discount at the spa and more.
Salt Coppers Villa,Runaway Bay,St. Ann, Jamaica, West Indies Telephone: 876-973-7000Fax: 876 670 8503
HOTEL GENERAL INFORMATION
General information Total number of rooms: 840 Suitable for Singles Couples Families Minimum check in age:
Town/Area the hotel located in: In Runaway Bay, approximately 1hr drive from the airport in Montego Bay and 25 minutes drive from the town of Ocho Rios.
Others services: Buffet style main restaurant (Orquidea), 5 a la carte restaurants (including Gourmet Don Pablo, Italian Dolce Vita, Japanese Mikado, Grill Steakhouse Grill Garden & Picasso (serving Spanish Cuisine, an adults only, 18+ restaurant - Dress code in effect and available for dinner only) 5 bars, 3 lake style swimming pools (1 with children's section), 3 Jacuzzis, business centre with Internet ($), Spa ($), gym, entertainment programs at Pueblo Principe, mini club for kids, wedding gazebo. Pueblo Principe entertainment village with karaoke bar, disco, Hamburger House, live music, shops ($), medical center ($), wireless Internet access in the room and lobby area ($), Wi-Fi in the lobby free of charge, meeting facilities ($), Nanny Service ($) - for kids under 4 years old
SHOPS ON SITE
Gift shop Mini grocery store Supermarket Clothing store Jewellery store Internet cafe
MEETING AND CONFERENCE ROOM
Meeting Room Name: Conference Rooms Room can be divided Internet access
“Glad we paid a 4 star price”
We had a good time because we are not looking for problems.
The strong points beach lots of room. lots of chairs some staff are great like Douglas (big pants) bartender. Maids were great! Compound was very clean and grounds were beautiful The weak points variety of food same all week (buffay) some staff are not very nice or just not very helpful.everybody moves on Jamaican time, very slow, no rush.
Julien Mainville Etobicoke, ON from 2015-10-03 to 2015-10-10 (7 days)
This hotel falls short of it's supposed 5 star rating. When I arrived at the hotel after a long gruelling journey I was told my room was not ready. No apology or regret was expressed. The lobby is not air conditioned, so in no time sweat was dripping down my back. While waiting over an hour for my room I was pursued by the hotel "Privilege" staff trying to get me to sign up for a tour of the hotel & promising gifts at the end (I later found out this is where a sales team pressures you to sign up for their travel club). They asked me personal questions such as my age, and I found out it's because if you're above 35 they get an added bonus for signing you up. When I first arrived in my room, I noticed there were NO hand towels, NO wash cloths and NO soap provided. I've been to motels better stocked than this. The bed sheet and pillow cases also had stains on them. The service was quite appalling. It took forever to get these basic items to my room. Even the managers/supervisors will tell you they are looking into your request/concern - but they all lie! I was told by a manager when I went to complain about a number of things (like staff entering my room even though I had the do not disturb sign up) that since it's low season certain details aren't attended to. Oh - so I guess since I'm travelling during low season my money isn't as good & I'm not as valued as a guest travelling during high season. Even after complaining about staff entering my room when I had the sign up, someone entered again. One morning while waiting for housekeeping to bring me an umbrella that should have been stocked in my room, I ended up missing breakfast because after 1.5 hours housekeeping never came. The supervisor's response to me was to go buy my breakfast at one of the local shops (even though I had paid for an all-inclusive trip). At one point staff had slid a letter under my door alerting me to the fact that there was "no voucher for me on file." I was made to feel like a common thief being evicted from their apartment. I went to the front desk and inquired what the voucher was (I booked this trip online & wasn't told I needed a voucher). Luckily at home I had printed the voucher they sought & promptly gave it to them. I will never go to this hotel again and I've been telling everyone I met after my trip never to come here either. if I can help spare at least one person from the trauma I experienced I will do so.
The strong points located in Jamaica The weak points Customer service is dreadful. They show they really don't care whether or not your are a satisfied customer.
Sophie Coquitlam, BC from 2015-09-28 to 2015-10-03 (5 days)
“One Love Jamaica”
Beautiful Hotel! Amazing Vaca!
The strong points Highly Recommend! The weak points Excursion Transportation!
Jessica Ann Miller Scarborough, ON from 2015-09-07 to 2015-09-12 (5 days)
“DONT GO!!!! DONT WASTE TIME &MONEY!!!”
I Just got back today . Aug 30 2015 to sept 06 2015. The people work like they hate their job . Food is not good , pool is dirty never change water . Room service are slow . Saw a lot of bad comment but still give it a try. Didn't like it . Everything is very slow . If you want to relax don't go here the people work here are not happy
The strong points Beach is nice but have to walk far The weak points Everything is bad
Karen Saint Leonard, QC from 2015-08-30 to 2015-09-06 (7 days)
“5 Star resorts not what they used to be”
Overall, we had a good vacation but the beverage service at the buffet was very slow. There was no bar service at the evening shows. Lobby internet was painfully slow or non-existant. Housekeeping was also lacking for a 5 Star resort.
The strong points Service and food quality was excellent at the a la carte restaurants and at the beach snack bar. The pool deck was very spacious--one of the best of all the resorts that I have been to. The weak points Housekeeping was not what I expect of a 5 Star resort. It was late in the afternoon, not at all or we were without clean towels until late in the evening.
Carol Waterloo, ON from 2015-04-24 to 2015-05-01 (7 days)
“Good value for the dollar”
Transfers from airport to hotel and back to airport were easy and on time
The strong points Good choice of a la carte restaurants The weak points $15 per day to rent a wheelchair was a bit overpriced
Robert Clairmont Hamilton, ON from 2015-05-08 to 2015-05-15 (7 days)
“Grand Bahia principe”
The food at the buffet was not good. The hotel was not clean(I got very sick). Staff were okay. We had one dinner at the Italian restaurant, it was terrible. However, we had dinner on the beach and that was great, a lot of care put into making the meal nice for us. It's my opinion that this hotel is for people who are young and like to party or those who are middle aged who like to drink themselves to sleep or do drugs. If you are getting away just to relax in peace then this is not the place for you. Like I said this is just my opinion.
The strong points Nice shopping, our housekeeper(Janet) was very nice. The weak points Gravel on beach, broken lounge chairs, food at buffet not good, hotel needs to be cleaned better(disinfected),
Lisa Paonessa Brampton, ON from 2015-04-03 to 2015-04-08 (5 days)
“Have been to better 5 star all inclusives”
have been to better 5 star all inclusives
The strong points Excellent food quality and variety of hot dishes. Beautiful pool, very friendly staff, entertaining pool staff, catamaran dune river falls tour was fantastic The weak points Fruit variety was lacking in the buffet, less than stellar cleanliness in the bathroom, many cracks and chipped paint in the main lobby, room service is an extra cost
c and a Milton, ON from 2015-03-29 to 2015-04-04 (6 days)
Enjoyed the Grand Bahia Principe a lot! Beach and grounds were beautiful!!
The strong points Beaches, assortment of food, towel service The weak points A few things needed updating such as the lock on the balcony (didn't work), shower door didn't close (but I didn't ask to get them fixed)
Lindsay Guelph, ON from 2015-03-12 to 2015-03-17 (5 days)
Overall very good in comparison with other resorts of the same rating. Rooms were very clean, no problems with food, quality or amount of choice. Man made beach was OK. Not great, very gritty with no soft sand. Water sports equipment needs upgrading. Staff very helpful.
The strong points Food Quality, Clean Rooms The weak points Water sports equipment. Avoid Air Transat Rep
Satisfied Holland Landing, ON from 2015-03-09 to 2015-03-16 (7 days)