Sun Palace Cancun, Mexico

About Cancún, Mexico

Book your dream vacation package to Sun Palace 5 star adults only all inclusive hotel in Cancun, Mexico. Call JustTravelDeals or book online for the best vacations, hotels and flight deals.

Sun Palace Cancun, Mexico

Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.

Celebrate your love story at Sun Palace, a couples-only getaway on the soft sands and aquamarine waters of stunning Cancun. Complimentary honeymoon and anniversary packages ensure your special occasion will be celebrated in style, whether you’re opening the first chapter of your romance or commemorating a series. Bliss out hand-in-hand in the oceanfront infinity pool, as waves lap the shore and sea breezes pass by. Indulge in a pampering couples treatment at the expansive on-site spa or catch a courtesy shuttle to Moon Palace Cancun with its 27-hole Jack Nicklaus-designed golf course. Enjoy a friendly game on the greens, then let the winner decide whether to spend the evening dining on seafood and steak or Asian hors d’oeuvres and fresh sushi. Cap the evening with a cocktail and a luxurious soak in the Jacuzzi.

Overlooking the sea, this all-inclusive, couples-only beach resort is 4 km from Museo Maya de Cancún and 6 km from Dolphinaris Cancun.

Airy rooms come with minibars, flat-screen TVs and free Wi-Fi, plus whirlpool tubs and furnished balconies; many have sea views. Some quarters add sitting areas and/or coffeemakers; suites provide living rooms. Concierge level rooms add massages and candlelit dinners. There's 24-hour room service.

Meals and drinks are served at restaurants, bars and snack bars near the lobby, or alongside multiple infinity pools. There's also a spa, a beauty salon and an indoor pool. Sunloungers are available on the beach.

The Sun Palace Hotel in Cancun area is a couples-only luxury resort located approximately 20 km from downtown Cancun and 12 km from the Cancun airport.

• Couples-only haven offering complimentary honeymoon and anniversary packages
• Luxury accommodations with contemporary décor
• Spacious on-site spa with generous treatment menu

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Domestic and select international alcoholic and non-alcoholic beverages by the glass
  • Wine list, wine by the glass

Stay at 1, Play at 6!

Receive unlimited access to all facilities, including restaurants, bars and entertainment, at selected Palace Resorts. Participating resorts are Isla Mujeres Palace (Couples only 18+), Moon Palace Golf and Spa Resort, Beach Palace, Playacar Palace, and Cozumel Palace. Transfers not included.

Additional inclusions

  • Wireless internet
  • 30 minutes of internet use included per room, per stay; this new service is available at the business centre or designated areas
  • Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
  • Fitness Centre
  • Sauna & steam room
  • Taxes and gratuities
  • Use of beach and pool chairs and towels

Internet services

FREE Wi-Fi throughout resort


  • Daily activities
  • Round-trip airport transfers
  • Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
  • Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
  • Transportation is not included.
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.35 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.


All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD player
  • Golf/spa package add on available for an additional cost
Deluxe Resort View
  • Balcony with chairs & table
  • Views of resort or common areas
  • 1 king-size bed
  • Bathroom with shower only
  • Double Jacuzzi
  • Telephone with voice mail
  • Air conditioning
  • Flat screen LCD satellite television
  • Hairdryer
  • Alarm clock
  • Mini-bar (domestic beers, soft drinks and bottled water)
  • Liquor dispenser (whiskey, vodka, rum & tequila)
  • Coffee maker (coffee included)
  • Purified water
  • Digital safe (laptop size)
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • Farouk Biosilk bath amenities
  • Turn down service
  • In-room wine
  • Wireless internet
  • Located on floor 1 (smoking floor)
  • Voltage: 110v
  • Occupancy options: 2 adults

Superior Deluxe Ocean View
  • Balcony
  • 1 king-size bed
  • Bathroom with shower only
  • Double Jacuzzi
  • Telephone with voice mail
  • Air conditioning
  • Flat screen LCD satellite television
  • Hairdryer
  • Alarm clock
  • Mini-bar (domestic beers, soft drinks and bottled water)
  • Liquor dispenser (whiskey, vodka, rum & tequila)
  • Coffee maker (coffee included)
  • Purified water
  • Digital safe (laptop size)
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • Farouk Biosilk bath amenities
  • Turn down service
  • In-room wine
  • Wireless internet
  • Located on floor 6 & 7 (non-smoking) & 8 (smoking)
  • Voltage: 110v
  • Occupancy options: 2 adults

Junior Suite
  • Ocean view
  • Balcony with chairs & table
  • 1 king-size bed
  • Bathroom with shower only
  • Double Jacuzzi
  • Seating area
  • Telephone with voice mail
  • Air conditioning
  • Flat screen LCD satellite television
  • Alarm clock
  • Hair dryer
  • Mini-bar (stocked daily with sodas, bottled water and domestic beer)
  • Liquor dispenser (whiskey, tequila, rum & vodka)
  • Coffee maker (coffee included)
  • Purified water
  • In-room safe (laptop size)
  • Complimentary WIFI for guests with laptop
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • Farouk Biosilk bath amenities
  • Turn down service
  • Located on floors 1-3 & 5 (non-smoking) & 4 (smoking)
  • 2 physically challenged rooms with double beds (on request)
  • Occupancy option: 2 adults

Grand Level
  • Ocean View
  • Balcony with chairs & table
  • 1 king-size bed
  • Bathroom with shower and L'Occitane bath amenities
  • Double Jacuzzi
  • Air conditioning
  • Telephone
  • Flat screen LCD satellite television
  • DVD player
  • CD player & iPod dock
  • Alarm clock/radio
  • Professional hair dryer and hair straightener
  • Aromatherapy & Pillow Menu
  • Exclusive beach bag (one per room, per stay)
  • Digital safe (laptop size)
  • Mini-bar (includes soft drinks, bottle water, juices, domestic & US beer and snacks)
  • Liquor dispenser with premium brands
  • Lavazza coffee maker imported from Italy
  • Purified water
  • Iron & ironing board
  • Wireless internet
  • In-room welcome bottle of wine upon arrival
  • Private check-in/check-out
  • Early check-in/late check-out (on request and subject to availability)
  • Located on floors 3 & 4 (non-smoking)
  • Occupancy options: 2 adults

Concierge Level
  • Ocean view
  • Balcony or terrace
  • King-size bed
  • Bathroom with shower only and L'Occitane bath amenities
  • Double Jacuzzi
  • Seating area
  • Telephone with voice mail
  • Air conditioning and ceiling fan
  • LCD satellite television
  • DVD player/CD Player
  • Alarm clock/radio/IPOD docking station
  • Professional hairdryer
  • Mini-bar (contains soft drinks, bottle water and domestic beer)
  • Espresso/American coffee maker (coffee included)
  • Purified water
  • Digital safe (laptop size)
  • Wireless internet
  • Iron and ironing board
  • Bathrobes & slippers for use during your stay
  • Professional hair dryer
  • In-room wine
  • Exclusive Concierge service including: Private check-in/checkout & early check-in (upon request & subject to availability), Two (2) 25-minute massages on the beach/spa/treatment rooms (location varies per resort), private candlelight dinner at select locations (once per stay), upgraded brand of liquors in in-room dispenser, private beach lounge chair area with waiter service, exclusive beach bag (one per room per stay), Aromatherapy menu, 24-hour room service with select menu from restaurants to create a special menu, nightly petit fours, Pillow Menu & nightly turn down service
  • Located on the 3rd, 4th & 5th floors (non-smoking)
  • Voltage: 110v
  • Occupancy options: 2 adults
Food & Drink
4 restaurants
  • Buffet (breakfast & lunch only)
  • 3 à la carte restaurants (Mexican, Italian, fine cuts)
  • Snack bar
  • Outdoor Oriental Lounge (snacks à la carte & sushi bar)
  • Dress code consisting of long pants for men and collared shirts required at all à la carte restaurants
3 bars
  • Lobby bar
  • Pool bar
  • Wet bar

4 pools
  • 3 infinity pools
  • 1 indoor pool with 2 Jacuzzis
  • Daily activities
  • Nightly entertainment
  • Theme parties

Other Services ($)
  • Spa
  • Wedding services
  • Beauty salon
  • Gift shop
  • Spa boutique
  • Jewelery store
  • Car rentals
  • Medical services on call
  • Dry cleaning & laundry service
  • Taxi services
  • PC's for internet use
  • Currency exchange
  • ATM machine
  • Meeting facilities

This resort is perfectly located for golf aficionados.

Moon Spa & Golf Club

  • Designed by Jack Nicklaus
  • Par 72
  • 27-hole golf course (3 - 9 hole courses)
Riviera Cancun Golf & Resorts
  • Designed by Jack Nicklaus
  • Par 72
  • 18-hole golf course
Rooms available with Unlimited Golf Package. Please refer to Accommodations section for full details.

Bonus features

Honeymoon Bonus

Honeymooners will receive:
• A complimentary bottle of sparkling wine
• Mini cake
• Honeymoon dinner at select restaurants
• 2 T-shirts
• Breakfast in bed (upon request)
• Guaranteed turn-down service
• Honeymooner’s desk
• Late check out until 18:00 (Upon request and subject to availability).

Please note: A 3 night minimum stay is required. Honeymoon couple must present proof of marriage within the past year.Please request at the time of booking.

Unlimited Golf instead of Resort Credit

Guests can request a rate to receive unlimited rounds of golf (instead of resort credit) for all adults in the room:

- Includes access to the Moon Spa & Golf Club
- Unlimited rounds of golf
- Golf Balls for practice
- Cart beverages and snacks

Terms & Conditions:
- Minimum 3 nights required
- There is a shared cart fee paid locally per person, per round ($)
- Promo is not valid with complimentary, compensatory, or discounted stays.
- The use of Unlimited Golf must be requested at the time of booking and the correct room category must be selected.
- All adults sharing the same room must all opt for the Unlimited Golf Instead of Resort Credit promotion.
- Tee times can be reserved in advance at
- Not applicable to MICE groups.
- This offer is combinable to all promotions except the Resort Credit promo

Unused golf rounds due to weather conditions are non-refundable. No rain checks will be provided. UGP applies to guest paying the adult rate. Children 13-17 must be booked as adults to receive the UGP. Tee times can be reserved in advance at, by fax at +52 998 193-2011 or by telephone (office hours 07:00- 20:00 Central) at +52 998 193-2010 ext. 8760. Tee times are subject to space & availability.

Notes: Additional charges may apply and must be booked and paid locally

Stay at 1, Play at 4

Guest staying at the Sun Palace, will receive exchange privileges for full use of all the facilities at other Palace Resorts including Beach Palace, Moon Palace Cancun, and Playacar Palace

Note: Transportation between the properties is not included

Relax Resorts

• Welcome cocktail at check-in
• Express check-in
• A bottle of spirits in the room upon arrival
• Unlimited à la carte dinners
• A welcome gift
• Beach towels in your room
• Late check-out (up to 16:00, subject to availability)

Child Policy

Adult only 18+

Signature Collection by Sunwing inclusions

• Welcome cocktail, cold towel service upon arrival
• Late check-out upon request and based on availability
• Nightly turndown service
• Bottle of wine in room upon arrival
• 2 Beach towels in room upon arrival
• Use of bathrobes and slippers during stay
• Free safety deposit box
• Mini bar in room stocked daily
• Premium bath amenities
• Liquor dispenser in room featuring (rum, vodka, whiskey and tequila)
• Coffee/tea maker in room restocked daily
• Unlimited a la carte dining (reservation not required)
• Complimentary wireless high speed internet connection in rooms and public areas
• Unlimited long distance phone calls from the room to Canada & Continental US
• $1,500 resort credit per room per stay. (5-7 nights stay) restrictions apply
• Stay and play at all Palace Resorts in Cancun/Riviera Maya. (Except Le Blanc Spa)
• 24 hour Room Service

Resort Credit

Book a vacation at Palace Resorts, you earn up to $2500 US Dollars per room
Resort Credits are cash back in guests folio that can be used towards rounds of golf, spa experiences etc

Nights and US$ Cash Value
3nts =$500, 4nts = $750, 5–8nts = $1,500 , 9–11nts = $2,000 and 12+ nts =$2,500

Resort Credits may be applied as follows:

Isla Mujeres Tour
Coba Express
Tulum Express
Dolphin Ultimate Gold (w/o transportation)
Paradise Adventure (w/o transportation)
Valladolid Colonial
Jungle Tour & Aquatwister (w/o transportation)
Ventura Park Entrance
Green Fees at Moon Palace Golf Club
Golf Academy at Moon Palace
Green Fees at Riviera Cancun Golf Club
Flyboard® (w/o transportation)
Jetpack (w/o transportation)
Hoverboard (w/o transportation)
Jetovator (w/o transportation)
Zip line at Parque Maya & Mangrove Tour (w/o transportation)

El Alamo

  • À la carte
  • Mexican
  • Breakfast
  • Dinner
  • Lunch

La Tratto

  • À la carte
  • Italian
  • Dinner
  • Dress code

The Steak

  • À la carte
  • Grill/steak house
  • Dinner

Oriental Lounge

  • À la carte
  • Asian
  • Dinner

Pool Snack Bar

  • Snack bar
  • International
  • Snacks

Adults-only vacation

This resort accepts adults only ages 18+.

Wedding & Honeymoons

Now every bride and groom can turn their special day into a lavish, ultra-stylish affair that will make memories sure to last a lifetime.

The complimentary wedding package inclusions:

  • Wedding ceremony location
  • Chocolate colored ceremony structure
  • Chocolate colored ceremony podium
  • Bridal Bouquet
  • Matching Groom's Boutonniere
  • Wedding cake for 30 guests**
  • Themed floral decor
  • Blood analysis included for civil ceremonies*
  • 30 white avant-garde chairs
  • Domestic champagne during ceremony
  • One dinner reservation for 30 guests
  • Breakfast in bed the morning after the ceremony
  • Honeymoon Wishes Wedding Website and Bridal Registry
  • CD system available for the ceremony
  • Wedding Planner
  • Justice of the Peace or Minister

Prices and packages are subject to change without notice. *An additional fee applies to all civil ceremonies. **Wedding cake size will vary based on number of guests. Floral choices may vary once on property. Other options available at an additional charge.

To find out more about this, other wedding packages and optional services or to book your wedding: Contact 1-800-PAL-4-WED or visit: and proceed to the Request for Proposal icon in order to complete the easy 3 step process. Once submitted, you will receive an email confirmation.

The complimentary honeymoon package inclusions:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Two honeymoon t-shirts
  • Breakfast in bed
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check out until 6:00pm (upon request and subject to availability)

Honeymoon couple must present proof of marriage within the past year. In order to receive the above amenities, when making your reservation, please mention that you are a HONEYMOONER so it can be coded accordingly.

After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner. Available at all Palace Resorts properties.

Freebies for Groups

11th room free

Book an air-inclusive group package of 10 rooms and the guests of the 11th room can stay and fly for free. Request a quote now.

If booking hotel-only, free flights not available. Some restrictions may apply. Subject to change without notice. Not applicable to incentive groups. Taxes apply. Based on double occupancy. Restrictions can include, but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, availability. Contact our groups department for details.

Sun Palace Cancun, Mexico vacations

Sun Palace

Blvd. Kukulcan KM. 20 , Cancun, 77500, Mexico
Cancun, Quintana Roo, Mexico

  • Sun Palace
  • Sun Palace bedroom
  • Sun Palace dining


  • Located directly on the beach
  • 25 minutes from Cancun Airport
  • 35 minutes from downtown Cancun
  • Golf course nearby

Ideal for

What to expect

  • Room
  • Quality / Price
  • Front desk / Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Business Services
  • Food / Restaurants

Wonderful Place

My girlfriend and I just got back from the Sun Palace It was a wonderful vacation. Let me tell you about our trip. We spent two weeks at the Sun palace. First off –it is very close to the airport so we didn’t have to travel 2 hours after getting off the plane. We were greeted at the doors cold cloth Champagne etc. Check in was right away. We asked to be shown our room (junior deluxe) and the Concierge room. We decided to upgrade to the concierge using the resort credit some. The food, the hotel are 5 start. The staff is incredible and can’t do enough for you. The beach is excellent. I have read report about the building blocking the Sun out at 3 Pm. The building does somewhat block the sun, but I think by that time most people have had enough sun and welcome the shade. If you are a sun worshiper then you could move to the beach area were the sun is intense until 7 pm. We have traveled a bit and we only go to 5 star hotels. In 8 or 9 vacations in Mexico, Jamaica, Dominican etc we found that this hotel to be very nice and an excellent value for the money. We have stayed in Riu’s, Sandals, and Iberostars etc so my comparison is at a pretty high standard. What I found is for the same money for a week at the other places we stayed for two weeks.

The strong points
Good food, hotel and room were nice, Staff are probably the most helpful we have met.

The weak points
This hotel has two groups of people, honeymooners and people 50 ish that can leave their kids at home.That being said I think the hotel should focus more on romance

Awesome Honeymoon at the Palace!!

This resort was great, the staff went above and beyond, the rooms and food were fantastic! My husband and I especially enjoyed the Thai Restaurant. We will definitely go back! Thank you to everyone at the Sun Palace who made our stay enjoyable :)

The strong points
Staff, rooms and pool bar were all great!

The weak points
Nothing notable


Absolutely top notch. Hotel offered everything we could ask for. Took advantage of the Unlimited Golf Package, this was a great value for the price. Would highly recommend to the golf enthusiast.

The strong points
The staff went out of their way to make our stay memorable.

The weak points
Hotel promotes timeshare participation and can be highly aggressive upon arrival, however did not push this later in trip


We had an awesome time! The resort is clean, the staff are great and the food was amazing. We met some really great people as well. If you want a more active day, go to the volleyball pool. If you want a quieter day, go to the quiet pool. There was always something to do, and you can choose how you want to spend your day. The restaurants were fabulous. I mostly read great reviews, but did see some that said a few negative things. The way I see it, if you have something to complain about this place - I have no idea what kind of life you live at home since this was just glorious. Yes, using the resort credits had a procedure you had to follow, but who cares - you are getting $1500 to use - what is 20 minutes of your time to tell them where you would like to use the credits!! Not like you have to go to Honestly, everything was great. If you are thinking of going here - do it, you won't regret it at all. The only thing I can't grade well is the front desk - they really don't know how to answer any questions, and they just tell you to ask Public Relations or to call your provider (for us, SunWing) they will give you the number, but won't let you use the phone - you have to go to your room, so for that I will grade lower. OH - and the internet was terrible. Sometimes there was a signal, sometimes not at all. I didn't care, but my boyfriend did have to do some business and was frustrated by that. He ended up having to call Canada - but calls were free so that was good.

The strong points
Food, drinks, entertainment, great room, awesome view of the ocean, great staff, clean

The weak points
Front desk, very very poor internet

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Mandatory Information: Shared Privilege between Palace Resorts properties

Clients staying at one of these Palace Resorts: Moon Palace Cancun, Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres and Cozumel Palace have access to all restaurants of them except for The Grand at Moon Palace and Le Blanc. (transfers between the hotels are not included).

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Terms, conditions and restrictions apply; pricing, availability, and other details subject to change and/ or apply to US or Canadian residents. Please confirm details and booking information with your travel advisor.

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