Oasis Palm Cancun, Mexico

About Cancún, Mexico

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Oasis Palm Cancun, Mexico

Located on a white-sand beach overlooking the Caribbean Sea, Oasis Palms offers a charming and affordable escape with activities and amenities for the whole family to enjoy. Vacationers can spend their days relaxing by the sprawling pool or taking a dip in the turquoise waters off the resort beach. Kids will have a blast at the KiddO Zone with over 43,000 square feet of dedicated kids areas including a splash zone, water slides, kid-friendly restaurants and more. The resort is also conveniently located in Cancun’s Hotel Zone, with lively shops, restaurants and nightlife just steps a short walk away. Foodies can look forward to a range of buffet and à la carte restaurants before retiring to spacious accommodations

This affordable all-inclusive family resort is located on the Grand Oasis Palm property, with basic room amenities, a great selection of resort restaurants and bars, and plenty of entertainment and activities. Here families can enjoy over 43,000 square feet of dedicated kids areas, including a fully supervised kids club with dedicated pool area, splash pad, mini beach club, kids-only restaurant, daily scheduled activities and much more. Plus, the resort is situated on a powdery white sand beach on the north end of Cancun's hotel zone, with calm, shallow waters perfect for kids to splash around in.

Set between a lagoon and the beach, this modern, all-inclusive hotel in a distinctive sloped building is 10 km from Interactive Aquarium Cancun and 14 km from Museo Maya de Cancún.



The bright rooms and suites feature Wi-Fi (fee) and flat-screen TVs with cable channels. Upgraded quarters have ocean or lagoon views, and suites add living areas. Room service is available.



The hotel has 10 restaurants and 10 bars, most of them Mexican-themed, as well as 2 outdoor pools, a nightclub and evening entertainment. There are also kids' programs, plus a gym, a spa and event space. Smart cars are available for hire.

Everything you want in a family vacation for less. While little ones play in the the Kids Club, grown ups take a break at the Kin Ha Spa. Get together as a family and share a Mexican heritage, culture and cuisine; build sand castles on the sandy shore and splash and paddle in the spectacular freeform swimming pool.

Cancun Hotel Zone and next to the Embarcadero (to Isla Mujeres).

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited alcoholic and non alcoholic drinks (premium beverages available with additional charge)

KiddO Zone

Designed for children ages 3-12 to enjoy vacation to the fullest. Over 43,000 square feet of everything kids love, including a kids club where they are cared for and supervised by experienced staff from 9am to 8pm.

Here kids enjoy unlimited fun in a safe environment, with swimming pools, splash zones, watersides, a wading pool, water trampolines, mini beach club, pirate adventures aboard the Captain Hook life-size ship, a restaurant with dishes specially created for them, non-stop activities and entertainment (clowns, comedians and dancers), video games lounge, theater, and a whole lot more!

  • Swimming pool with water slides, climbing iceberg
  • Wading pool with mushroom fountain
  • Kids beach club with mini lounge chairs
  • Pirate games and activities aboard the Captain Hook (a life-size Spanish galleon) on Wednesdays and Sundays, including treasure hunts and musical chairs
  • Restaurant with kid-friendly dishes and treat bar
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment (clowns, comedians, dancers, magicians)
  • Daily indoor and outdoor activities
  • Video game lounge
  • Arts and crafts
  • Disco
  • Kids theater with movies

Additional Resort Services

24-hour front desk, multilingual staff, currency exchange, elevator, concierge, security, parking, porter/bellhop, luggage storage

For Your Information

STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

  • Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year-round basis.
  • Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17-year-old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.


STUDENT / YOUTH RESORT FEE POLICY:

    • Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.
    • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
    • Please note the legal drinking age in Mexico is 18

NOTE: Student / Youth Groups are not accepted at any Oasis resort with the exception of Grand Oasis Cancun. Each individual resort reserves the right to deny check-in

• Located in Cancun’s Hotel Zone near shopping and nightlife
• Over 43,000-square-feet of dedicated fun-filled kids areas
• Diverse restaurant options that even the pickiest of eaters will love

Standard Room

Bed size(s): 1 king bed or 2 double beds (assigned at check in based on availability)
Rooms: Run-of-house view; Full bathroom
Air-conditioning: Yes
Internet: WiFi ($)

Room facilities HD flat screen cable television, In-room safe ($), Bath amenities, Hair dryer, Radio alarm clock with USB port, Beach towels, Roll-away beds and cribs on request (limited availability)

Occupancy: 1-4 adults; 3 adults and 2 children; 2 adults and 3 children; (maximum occupancy of 5)

Family Suite

Bed size(s): 2 conjoined bedrooms (one for kids with 2 double beds and one for adults with king-size bed)
Room(s): Ocean or sunset view; Two bathrooms (one in each room)
Air conditioning: Yes
Internet: WiFi ($)

Room facilities 2 HD Flat screen cable televisions, In-room safe ($), Bath amenities, Hair dryer, Radio alarm clock with USB port, Beach towels, Roll-away beds and cribs on request (limited availability)

Occupancy: 4 adults ; 4 adults and 3 children; 3 adults and 4 children; 2 adults and 5 children (maximum occupancy of 7)

Food & Drink

7 restaurants including:

  • Sisal: International buffet
  • Pirates del Caribe: Kids restaurant
  • Los Agaves: Mexican
  • MakiTaco: Japanese-Mexican fusion
  • Dos Lunas Terrace: Italian
  • La Bamba: Seafood
  • Isla Mujeres: Burgers, snacks, sushi

7 bars:

  • La Cantina
  • Lobby Sports Bar
  • Coffee & Me
  • Isla Mujeres Beach Bar
  • Swim-up Bar
  • La Bamba Terraza Bar
  • Los Agaves Terraza


Activities

Swimming pools including special kids area, splash pad, Kidd-O Zone and kids club, Multi-sports court, Daily activities, Aqua aerobics, Kayaks, Family biking tour, Nightly live entertainment, Catamarans, aquatic bikes, and kayaks at nearby Aqua World Cancun



Health & Relaxation

Gym, Full service Spa ($)


Other Services ($)

Sensoria Spa (body and beauty treatments), Car rental, Doctor on call, Laundry services, ATM, Gift shop, Babysitting service, Meeting facilities, Convention halls, Tours & sightseeing desk

Family Vacation

Family fun is central at this resort that is equipped with a dedicated childrens pool and a supervised club with kid-friendly activities.

Kidd-O Zone!

This dedicated kids area features over 43,000 square feet of non-stop fun with a fully supervised kids club:

  • Splash zone swimming pool with water slides and climbing iceberg
  • Kids beach club with mini lounge chairs
  • Wading pool with mushroom fountain
  • Pirate activities and games aboard the Captain Hook (a life-size Spanish galleon) on Wednesdays and Sundays, including treasure hunts and musical chairs
  • Restaurant with kid-friendly dishes and treat bar
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment (clowns, comedians, dancers, magicians)
  • Daily indoor and outdoor activities
  • Video game lounge
  • Arts and crafts
  • Disco
  • Kids theater with movies


Kids Club: Ages: 3-12 | Hours: 9am-8pm


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Location

  • Beachfront
  • Cancun
  • 23 kilometres from Cancun International Airport

Ideal for

What to expect

  • Room
  • Quality / Price
  • Front desk / Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Business Services
  • Food / Restaurants

Oasis Palm

Hotel was very clean, beds good and water pressure fine. At some times, you could smell sewage. Minor deficiencies with the room, but maintenance would come when promised. Wake up call did not get done. Mix up at pick up time as to which hotel to be at (with sister hotel) but overall felt safe and enjoyed the resort.

The strong points
Very family oriented, clean, many activities for all to participate in. Most staff very pleasant and helpful. Some line ups at meal times but they moved along at a decent pace.

The weak points
Only 1 of 2 wake up calls received. Music played until 3:00 or 4:00 a.m. Some nights. Need more helpers on the beach front to get a chair if it was a beautiful day.

“Oasis Palm Cancun Definitely recommended

I came in with low expectations after reading a bunch of reviews, but our family had an excellent time! Most of the staff were extremely helpful and friendly (even the barmen who just keep serving free drinks forever), and the people trying to sell timeshare stopped bothering you if you told them "no" just once - much better than most other places I've stayed at. Food was fantastic, with about half being authentic Mexican (but not spicy at all) food, and the rest being for people who just want comfort food wherever they go (pastas, salads, steaks, burgers, etc.). Loved the free ice-cream stands by the pool, and the taco & burger snack places that were open during the few hours that they restaurants are closed. The beach is not huge, but was great, and perfect for kids and people who want to float around. It's very shallow for 100 feet out, with no waves whatsoever. if you want big body-surfing waves, take a bus to the other side of town. Overall, it's not the Belaggio, but definitely a great place!

The strong points
Great staff, great food, nice beach for families.

The weak points
Not walking distance to downtown shopping & parties (but maybe that's a good thing?).



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