Moon Palace Jamaica Grande

About Parish of Saint Ann, Jamaica

Moon Palace Jamaica Grande Deluxe All Inclusive Beach Resort! Book Your Jamaica Vacation Today.

Grab your swimming trunks and suntan lotion and head over to Jamaica where a new Moon awaits you. Moon Palace Jamaica Grande offers everything you and your family need for an unforgettable family vacation. If you're looking for a new experience, we have tons to offer, starting with countless tours around the island, up to $2,500 Resort Credit (dependent on length of stay), and all-inclusive service to help make your stay at Moon Palace Jamaica Grande nothing short of amazing.

Location: See map Situated on the north coast of Jamaica on the famed Ocho Rios Bay. 1 hour and 30 minutes from Sangster International Airport (MBJ). 15 minutes from Dunn's River Falls. beach front

Facilities: 705 rooms

Meal plans: all inclusive

Nightlife: 1 nightclub

Available onsite: 5 pools fitness centre Wi-Fi

Children and teens: Children ages: 4 to 17

Accessibility: wheelchair accessible rooms

Check-in time: 4:00 pm

Check-out time: 11:00 am

Your price includes: Round trip airport transfers All meals (buffet, breakfast, daytime and late night snacks)Dinner can be à la carte (reservations not required, dress code in effect)Unlimited domestic and premium drinks Daily activities Nightly entertainment 24-hour room service All taxes Gratuities When you book with Palace Resorts, you automatically earn up to $2,500 in Resort Credits (dependent on length of stay), good toward golf, spa, and all sorts of other activities. $1500 Resort Credit - Applicable for guests travelling until December 23, 2015.Resort Credit can be used towards selected tours, golf (Golf cart is mandatory ($) and is not included), spa and beauty salon services, room upgrades, romantic and special dinner events, upgraded wine selection, photo packages, selected take away products and weddings.Service Fee applies. Service Fee: Is a nominal fee applied over the final price of all transactions using the Resort Credit promotion on all services or products available. Service fee will apply. Service fee can be paid with cash, room charge and credit card.Service fee cannot be paid with the remaining resort credit promotion balance.

“Sunset Grande - Good first time in Jamaica”

This was my first time in Jamaica and it didn't disappoint me. The beaches were clean and well kept and the food was some of the best that I've ever had in a long time. I think that the overall customer service could be a little better (most workers didn't seem to interact with customers or be curious unless getting a tip) But that being said all issues that came up were resolved fairly quickly. It's was a good place for my honeymoon with my wife

The strong points The food was excellent and there was always plenty of staff to assist you with anything that you needed. The weak points The pool bars were usually unattended and when the staff was there they seemed unwilling to go to the lower pool bar area.

Edson Ford King Truro, NS from 2014-06-23 to 2014-06-30 (7 days)

“2 week holiday”

this is the 3rd time we have gone. The resort is lovely. So it was as we expected.

The strong points the hotel offers 5 pools and there are various places to relax. you can have lots of sun, shade, quite, and lively. the resort is beautiful. The weak points Had a problem with the air conditioner leaking on the floor. they were quick to fix.

Mrs. M. Rose Whitby, ON from 2014-02-11 to 2014-02-25 (14 days)

“Great Location”

this was my second trip to this hotel in 5 months. Location is fab. On the beach but outside the hotel is the city of Ochi. Staff are very accommodating and friendly.

The strong points Location and staff. beach was nice. The weak points internet wasn't that strong

Linda Anstey Fort Saskatchewan, AB from 2014-03-26 to 2014-04-02 (7 days)

“Vacation at Jamaica Grande”

The Hotel was ok... we were disappointed with the Beach this is not a Beach it is a man made Lake no waves , lots of sea weed I would not go here again, there was no free wifi at this hotel we asked for a Jamaican Pattie were told we would have to pay for it ?? The Entertainment was sub standard

The strong points Good Drinks and bar The weak points Food could be better

Denis Desouza Mississauga, ON from 2014-03-10 to 2014-03-17 (7 days)

“Hotel did not provide us a good time”

I had a great time in Jamaica as my family lives there. I am from Canada and have traveled all over the Caribbean. I am not rich but have a decent level of expectation.

The strong points - No room service - No minibar fridge in room - No food in the room ** I brought food anyway - No 24 hour food. Grill closes at 2 AM. During my vacation I am not bound by time. The weak points - They had two very good dine-in restaurants (reservations are hard to get as usual). - Cleaning staff was great! - Gave good amount of alcohol in mixed drinks when asked.

Fromcanada Markham, ON from 2014-02-20 to 2014-02-27 (7 days)

“Lovely resort”

Resort is fun, clean and close to shopping. The staff worked very hard to make our time there very pleasant. I would like to see a small quiet outside garden area where one can sit and get away from the noise and music of the hotel. I loved the coffee station/lounge area in the north tower.

The strong points Friendly, knowledgeable, interesting staff, good variety of dishes at the buffet, lots of activities if you choose to participate, shopping within walking distance. A nice resort and we would definitely return. The weak points Lots of music and noise everywhere. I was looking for a quiet place to rest and knit.

Donna Beaton Calgary, AB from 2014-02-24 to 2014-03-10 (14 days)

“Rooms Below Standards”

The food was incrediable. Great bar tenders and awesome staff. Our room was in the North Tower. Had a balcony with a view of the dumpster and room is way out dated and in need of a reno. The other couple we were travelling with had a moldy smelling room. Wouldn't recommend taking a room in the North Tower.

The strong points Food and Service was awesome. Great rstaraunts The weak points Rooms in North Tower are terrible

Heidi Killarney Road, NB from 2014-02-28 to 2014-03-07 (7 days)

“Should be 3.5 star”

The hotel itself was nice and the staff were awesome. The food was terrible if you like fruits and veggies there was no rotation in the buffet. Rooms were clean, we had issues with the bathtub not draining and the toilet running that were not resolved by the end of our stay.

The strong points The resort had lot to offer with the water slide nice pools and shared areas. The grounds were smaller that made it easy to navigate. You are located in the town shopping outside the gates The weak points Food was terrible no rotation of the buffet, I ended up with food poising and missed a day of the trip. Rooms were small and dated bathroom was a disaster

Dylan Graham Loose Rr 4 Carleton Place, ON from 2014-03-01 to 2014-03-08 (7 days)


My first time at this resort. What i didnt like; being on the 10th flr, with non stop waiting for elevators to go up and down. Im used to resorts no more than 4 stories high, so i dont use elevators. A fridge in the room that IS NOT STOCKED EVERY, YOU HAVE TO YOURSELF,N.G.Powdered instant coffee in the room, no drip coffee (N.G, Jamaica is known for amazing coffee, coffee in the room was no good). No rack on balcony to hang wet clothes. No room service available free or not (im used to free room service). Terrible desserts, worst ive had in my lifetime, been to thousands of restaurants. Shocked by this, Jamaica is known for its cuisine. The safe in the room comes with a key that costs $100 if you lose it. No key chain. Other hotels use an electronic safe with a code. NOW FOR THE GOOD; good food actually (just not the desserts) The lamb,beef, chicken and fish dishes were pretty good. Friendly and helpful staff, I always tipped the housekeeper, bartenders and servers, i never forgot.Big resort, very clean with nice layout.Our room was clean and everything worked. Cool Hustlers on the beach,very good weed and hash. Conclusion; I guess i got what i paid for at this time of the yr (the resort i usually go to was $450 more a person at this time, that's why i chose Sunset Jamaica Grande.Its fine for the budget but if you can afford better.......

The strong points The Staff, the weather The weak points The desserts, services and amenities that are not offered or not included

Rick Mont-Royal, QC from 2014-02-23 to 2014-03-02 (7 days)

“As expected”

Overall good,hotel is well located.Will visit again.

The strong points Jamaican Breakfast.Beach BBQ. The weak points Nice tennis courts, but needs better up keep.

mae Cambridge, ON from 2014-02-19 to 2014-02-26 (7 days)

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