TELL IT LIKE IT IS Airlines for lacking information about compensation

Posted on 08/29/2016

The US government is fining four airlines for failing to have accurate notices explaining compensation for passengers who are bumped from flights or whose baggage is damaged or lost.

The Department of Transportation said Friday that it fined American Airlines US $45,000, Southwest Airlines and Alaska Airlines US $40,000 each, and United Airlines US $35,000.Under federal rules, airlines must explain potential compensation when they bump passengers from an oversold flight. Rules also generally bar airlines from limiting their liability when they lose, damage or delay a passenger's bag to less than $3,500.The department said that during airport inspections, airline agents at gates or ticket counters didn't have the required notices or had outdated or inaccurate information.