Dear Travel Advisor,
Our highest responsibilities include the health and safety of our guests and crew. We are closely monitoring the spread of the Coronavirus that was first detected in Wuhan City, Hubei Province, China. Although the risks to our guests and crew are low, our medical experts are coordinating closely with the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to implement any recommended screening, prevention and control measures for our ships.
In accordance with guidance received from Cruise Lines International Association, and with the health and safety of guests and crew in mind, cruise lines, including ours, will also be implementing travel restrictions. Accordingly, all guests who have traveled to China in the last 14 days prior to their embarkation day will not be allowed to sail.
The Bahamian government has also informed cruise lines that guests who have been to China in the last 20 days before their arrival date in the Bahamas will not be allowed to disembark in a Bahamian port of call. If you or you have been to China in the last 14 days prior to embarkation day or if you or your clients are booked on a Bahamian itinerary and visited China in the last 20 days prior to your scheduled arrival in the Bahamas, please contact Guest Services at 1-800-CARNIVAL so we can discuss your situation and handle as appropriate.
All guests and travel advisors with impacted sailings have been advised, please see letters that have been distributed to guests with bookings on any Bahamas and non-Bahamas sailings through February 3, 2020. We will send communication for any impacted future sailings as it becomes applicable.
We sincerely regret any disappointment this may cause and ask for your understanding.