Airport closure in Chennai

Posted on 12/08/2015

We will resume flights to and from Chennai from December 10, 2015. Flights have been suspended due to the closure of Chennai International Airport (MAA), as a result of ongoing flooding.

We are offering the following options for passengers who have already purchased and issued tickets to travel on or before December 9, 2015 for travel from/to Chennai, and who may now wish to alter their flight plans.

·         One Free of Charge move to another date of travel on/before 31 December, 2015 in the original class of booking or if original booking class is not available, then offer the next available class in the same cabin.

·         No-show and change fees are waived for this one instance only, any subsequent changes will be subject to normal reissue fees.

·         Guests may also be re-routed to/from another EY online Indian domestic point (EY and EY*), i.e. Bangalore (BLR). Guests should be rebooked in the original class of booking, or if original booking class is not available, then offer the next available class. Any associated fees are waived.

·         Any transportation or additional cost between the alternative online EY Indian domestic city and Chennai (MAA) is at passengers own expense and Etihad will not bear any expenses related to that sector.

·         A written undertaking / clear note on the PNR must be made to the effect that it was explained to the guest and was unconditionally accepted.