Air Italy, with Toronto To Milan flights set to start March 29, ceases operations

Posted on 02/11/2020 | About Italy

Air Italy, which launched flights from Toronto to Milan in 2019 and was set to bring back the Toronto - Milan service starting March 29, 2020, has announced it is ceasing operations.

A statement on the carrier’s website says all Air Italy flights through Feb. 25 will be operated by other carriers as scheduled. Tickets for flights scheduled to operate after Feb. 25 will be rebooked on other airlines or refunded, according to Air Italy.

Air Italy instructs passengers from Canada to call 1-800-746-1888, for more information “or by contacting the travel agency in the case of purchase through this channel.”

The airline also gives an email address:

“For tickets for return flights after 25 February 2020, if purchased directly via the web (Air Italy portal) or Air Italy contact center, they will be fully refunded in a manner that will be provided via email, or requesting it at the address If purchased through the Air Italy ticket office, they will be fully refunded by going to any Air Italy ticket office. If purchased through a travel agency it will be necessary to request a refund or a change of travel by contacting the agency.”