WestJet Vacations Price Drop Guarantee

WestJet Vacations Price Drop Guarantee

WestJet Vacations Price Drop Guarantee

Vacations should be about fun, adventure, relaxation – and peace of mind. We don't want you to worry if the prices will be better in two weeks or a month, so we offer our Price Drop Guarantee.
Book a WestJet Vacations package, and if you find the price has dropped on westjetvacations.com after you book, we'll give you back the difference in WestJet dollars.* So really, the relaxing starts the moment you book your vacation – that's the WestJet Vacations Price Drop Guarantee.

How to qualify:* ✓ The original booking must have been made on or after September 15, 2014.✓ The new lower fare must be from westjetvacations.com for the exact same: • Departure and arrival city (must originate from Canada)• Flight dates and times• Number of guests travelling• Hotel & room category (minimum 2-night stay required)• Meal plan, activities & attractions• Fare type (Econo, Flex, Plus) ✓ The price difference must be at least $50 CAD per person.✓ The departure date must be more than 21 days away from the date the lower fare was found.✓ The claim must be submitted within 24 hours of finding the lower fare.✓ You must be a WestJet Rewards member. To join, visit westjet.com/rewards. How to submit a claim: Please note that all claims can only be submitted online. Within 24 hours of finding the lower fare, you will need to submit a claim by following these steps: 1.Ensure you have a unique 9-digit WestJet Rewards ID for everyone on the reservation – in order for us to give back the difference in WestJet dollars, everyone (over the age of 2) must have their own WestJet Rewards account. Not a member? Join now at westjet.com/rewards. 2.Take a screenshot of the lower fare from westjetvacations.com. Your screenshot must include: A. Departure and arrival city (must originate from Canada)B. Flight dates and timesC. Number of guests travellingD. Hotel & room category (minimum 2-night stay required)E. Meal plan, activities & attractionsF. Total fare in Canadian dollars

Need assistance taking a screenshot?
When using a PC Visit the web page that displays the related informationPress the "Print Screen" (PrtScn) button on the keyboard to capture the image that is on your screenThen, from the Start menu, click Accessories, and open PaintPaste the image into Paint by pressing Ctrl+V (or click Edit, and then Paste)Save the file to your computer by pressing Ctrl+S (or click File, and then Save As). Be sure to save the file type as either a jpg, tif, bmp, gif, png or jpeg. Other files types are not acceptable. When using a Mac Visit the web page that displays the related informationPress Command+Shift+3 (at the same time) this will capture the screen. The file will automatically be saved on your desktop. When using an iPhone or iPad Visit the web page that displays the related informationHold down the Home and Sleep/Wake buttons (at the same time). The screen will flash white, capturing the screenshot. The screenshot will be saved in the photos app. When using Android Visit the web page that displays the related informationHold down the Volume Down and Power buttons (at the same time). The screen will flash white, capturing the screenshot. The screenshot will be saved in your Gallery or Photos app. 3.To submit a claim, click the button below and sign in to your WestJet Rewards account. Under the Rewards tab, click on ‘Price Drop Guarantee’ and complete the form by providing the following information: ✓ Confirmation number✓ First and last name of all guests on the reservation✓ WestJet Rewards IDs for everyone (over the age of 2) on the reservation✓ Screenshot of the lower fare from westjetvacations.com • Accepted file types: jpg, tif, bmp, gif, png and jpeg• Maximum file size: 5MB Submit Claim Now *Full Terms & Conditions.

*WestJet Vacations Price Drop Guarantee - full terms and conditions Offer valid on new bookings made on or after September 15, 2014.Offer valid on minimum 2-night WestJet Vacations packages.Not valid on WestJet Vacations group bookings.WestJet Vacations Price Drop Guarantee is valid up to 21 days prior to departure.To qualify for the WestJet Vacations Price Drop Guarantee the lower fare must be for the exact same package as the original booking, including: flight date, flight time, fare type, departure and arrival city, hotel, room category, number of guest(s) travelling, name of guest(s) travelling, meal plan, activities and attractions.Offer valid on packages only.Price change must be for a minimum of $50 CAD on the total price per-person.Proof of price change must come from westjetvacations.comPackage flights must originate in Canada.Total price must be marketed and displayed in Canadian dollars.If your claim is approved, you will be issued in WestJet dollars an amount equal to the value of the price difference.Screenshots must be sent within 24 hours of finding the lower price.Any promotional added values may be forfeited when WestJet Vacations Price Drop Guarantee is exercised.Does not apply to meal plan/activities/attractions outside of the total package price.Offer is available to WestJet Rewards members only. To join visit westjet.com/rewards.WestJet dollars will be posted to your account within 30 days after travel on the package has been completed. WestJet dollars amount issued for the Price Drop Guarantee will expire 6 months from the date issued and are non-refundable.WestJet Vacations has the right to amend, or discontinue the offer at any time without notice.WestJet Vacations in its sole discretion reserves the right to deny any claims that cannot be reasonably verified for any reason, including, without limitation, screenshots with incomplete, inaccurate or fraudulent information.†WestJet dollars can be used to pay for all or part of the published fare of a WestJet-marketed flight or WestJet Vacations package. Excludes WestJet Vacations group bookings. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Other restrictions may apply. WestJet dollars have no cash value. All other program terms and conditions remain in effect. For terms and conditions on WestJet Rewards, visit westjet.com/rewards.

What happens after submitting a claim? Within 10 days, the claim will be reviewed by a WestJet agent and you'll receive an email advising if it was approved or denied. ✓ If the claim is approved: Within 30 days of completing the entire trip, each person on the reservation will receive a deposit of WestJet dollars into their WestJet Rewards account.†✕ If the claim is not approved: You will receive an email with the reason why your claim was not approved. To ensure this doesn't happen to you, double check that the new lower fare meets all the qualifying criteria above, and that your claim submission includes all of the required information.

Terms, conditions and restrictions apply; pricing, availability, and other details subject to change and/ or apply to US or Canadian residents. Please confirm details and booking information with your travel advisor.

Contact our travel experts for more details